+1-855-211-0932 (ID:198235)
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Customer Support


Context Help

If you feel lost inside our hosting Control Panel, the first step you should take is to push the Help button, which is present on each page. A pop-up menu will open. It offers detailed info about all the actions that you can perform on the given page. Each pop-up menu opens on the same page so that you can quickly return to your work.

Video Tutorials

We have a vast variety of instructional videos illustrating how to use our hosting Control Panel. They're intended for those of you who would like to see how things are being done rather than just reading articles. Thus, anyone can quickly find their way around our Control Panel by merely watching our step-by-step how-to video clips.

F.A.Q.

If you can't find the answer you searching for, take a peek at our comprehensive Frequently Asked Questions section, which contains questions asked by real clients and offers practical solutions. We constantly update our FAQ database with new Q&A's in an attempt to encompass all the new additions and innovations associated with our platform.

Ticketing System

If you still can't discover the answer you are looking for in the FAQ section either, you can touch base with our excellent team of tech support engineers available 24/7/365 and ready to assist you with any problem. Each support ticket you submit will be answered in less than 60 minutes (the average support ticket response time is only twenty minutes), so you will never have to wait a long time to receive an answer to your question.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 198235

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 12.00 AM GMT/UK
05.00 AM - 07.00 PM EST/USA
06.00 PM - 08.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com